Pickup
Pallet pickup and on-site sorting
We collect pallets from your dock or lot and sort the pile on the spot: reusable, repairable, scrap, and rental pallets that belong to someone else. Your own pallets leave with us; the rental ones are stacked for their owner.
Last reviewed
What happens at the dock?
The crew grades the whole pile before loading anything. Each pallet goes into one of four stacks:
| Stack | What goes in it | Then |
|---|---|---|
| Reuse | Sound white-wood pallets in standard sizes | Bought and loaded |
| Repair | White-wood pallets with an intact frame and a broken board or two | Bought and loaded |
| Scrap | Broken, rotten, odd-sized pallets and loose dunnage | Loaded for recycling |
| Rental | Painted or stenciled pool pallets, and any pallet marked with another company's name | Left stacked on site for the owner's collection |
The rental stack stays because it isn't ours or yours to move on. We hand you the owner's official collection link from the return-channel directory, and the stack is counted and ready when their truck comes.
Which truck does a pile need?
It depends on how many pallets we'd take away, not the rental ones. Rough planning numbers for empty 48 × 40 in. pallets:
| Pallets to haul | Vehicle | Basis |
|---|---|---|
| Up to about 30 | Pickup truck or small trailer | Two stacks of 15, loaded by hand |
| About 30 to 180 | 24 to 26 ft box truck | Roughly 12 floor stacks of 15 |
| About 180 to 520 | 53 ft trailer | 26 pallet footprints, two across, stacked about 20 high by forklift |
| More than 520 | Several trailers, or a scheduled program | See the return program |
Broken pallets stack badly, so the pile planner counts each as one and a half. We confirm the vehicle in our reply.
What helps on the day
- A clear path from the pile to where a truck can park. Tell us about height limits, gates and narrow alleys.
- A forklift and someone to drive it, if you have one. Without one, plan for stacks of 15 or less.
- Your dock hours, and any check-in or safety rules for visiting crews.
- Rental pallets already set apart, if you can. If not, sorting them out is part of the job.